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• COWBOY FITTING

  I HAD A TOWBAR FITTED HERE & THEY COST ME £'S. I CHOSE THEM FROM THEIR INTERNET ADVERTISING WHICH LOOKED REALLY IMPRESSIVE BUT I SHOULD HAVE KNOWN BETTER WHEN I GOT TO THE PREMISES. THEY OPERATE OUT OF A MAKESHIFT SHED WHICH BY THE LOOK OF IT IS A HEALTH & SAFETY NIGHTMARE. I WAS ASSURED THAT THEY HAD EVERYTHING IN HAND & HAD BEEN DOING THIS LINE OF WORK FOR YEARS. WHEN I RETURNED THEY ADMITTED THEY WERE HAVING A "SMALL PROBLEM WITH THE ELECTRICS" BUT THEY DIDN'T KNOW HOW TO FIX IT & "COULD I TAKE IT TO AN AUTO ELECTRICIAN TO GET IT FIXED" AFTER A LONG & HEATED DISCUSSION I HAD TO GO ELSEWHERE TO SORT THE PROBLEM AT EXTRA COST TO MYSELF. APPARANTLY THEY SHOULD HAVE USED SOME SORT OF KIT, BUT DIDN'T. IT COST ME AN EXTRA £345 BECAUSE BY NOT FITTING THE CORRECT KIT THEY BLEW SOME OF MY CARS ELECTRICAL CIRCUITS. I THOUGHT IT COULDN'T GET ANY WORSE BUT AFTER PICKING MY CARAVAN UP FROM WHERE I HAD BOUGHT IT I FOUND I NEEDED A DIFFERENT TOWBALL TO THE ONE FITTED. I WENT TO A DIFFERENT TOWBAR FITTER WHO TOLD ME THAT NEARLY HALF OF THE BOLTS HOLDING THE TOWBAR ON WERE NOT TIGHTENED & THE TOWBAR WOULD HAVE WORKED ITSELF LOOSE. THANK GOODNESS I CHANGED THE TOWBALL. I WOULD WARN ANYONE THINKING OF USING THIS FIRM TO CHECK & DOUBLE CHECK THEIR WORK & KNOWLEDGE

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  Alan A.
  Review Date: 10/08/2007 Report review